Support
Frequently asked
questions.
What is WatchScanning? +
WatchScanning lets you snap photos of a watch and get an instant AI report on what model it is, whether it looks authentic, and what it's worth. You can upload up to 4 photos per scan.
How accurate is the analysis? +
It's very detailed, but no AI is perfect. Better photos give better results. For expensive purchases, we always recommend getting a professional appraisal alongside our report.
How do credits work? +
Each scan costs 100 credits. You buy credits in bundles, and bigger bundles get you a better price per scan. Credits never expire. We have four packages: Starter (1,000), Popular (2,000), Pro (5,000), and Ultimate (10,000).
What photos should I upload? +
Clear, well-lit photos work best. Try to get the watch face, caseback, crown, and any engravings or serial numbers. You can upload up to 4 photos per scan, and higher resolution helps a lot.
Are my photos stored? +
Your photos are not permanently stored on our servers. They get processed in real-time and that's it. Your analysis history is saved both locally in your browser and on our end for account management.
Can I get a PDF report? +
Yes! After every scan you can download a PDF with the full verdict, reasoning, feature breakdown, and market valuation. Great for sharing or keeping as a record.
How do I contact support? +
You can reach us at FugleJobb@gmail.com. We aim to respond within 24 hours.